Privacy Policy
Effective Date: January 1, 2026
IMPORTANT NOTICE REGARDING TEXT
MESSAGING DATA
Emerald Health PLLC ("we," "us," or "our") does not share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.
1. Information We Collect
We collect the following types of information:
Personal Information
Name, email address, phone number, and physical address
Payment information when you make a purchase or request services
Opt-in records and timestamps for all communication channels (SMS, email, etc.)
Non-Personal Information
IP address, browser type, and device information
Website usage patterns and analytics
Cookies and similar tracking technologies
Customer Communication Information
Records of inquiries and service requests
Appointment details and preferences
Service history and feedback
2. How We Use Your Information
We use collected data for:
Providing and improving our services
Processing transactions and payments
Communicating with you about inquiries, appointments, and important updates
Enhancing website functionality and user experience
Ensuring security and fraud prevention
Maintaining records of communication preferences and consent
3. SMS Messaging & Compliance
Text Message Program Terms & Conditions
By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.
Opt-In & Consent
You will only receive messages if you have explicitly opted in
We maintain timestamped records of all opt-in actions
We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws
Opt-Out Instructions
You may cancel SMS notifications at any time by replying STOP
You will receive a final confirmation message
No further messages will be sent unless you re-opt in
Opt-out requests are processed within 24 hours
Message Frequency & Content
Message frequency varies based on your interactions with our practice
Messages relate directly to services you have requested
We do not send promotional content without specific consent
Help & Support
Reply HELP for assistance
Or contact us at: [email protected]
Customer support is available during regular business hours
Carrier Information
Standard message and data rates may apply
Carriers are not liable for delayed or undelivered messages
Supported carriers include AT&T, Verizon, T-Mobile, and most regional carriers
SMS Data Protection Statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors supporting essential services (such as customer service or SMS delivery), but text messaging originator opt-in data and consent will never be shared for marketing purposes.
We implement strict data protection measures to safeguard SMS opt-in information and consent records.
4. Information Sharing & Disclosure
We do not sell, rent, or trade personal information.
We may share information with:
Service Providers
Third-party vendors assisting in operations (e.g., payment processing, appointment scheduling)
SMS aggregators and providers solely for delivering messages you have consented to receive
All service providers are contractually obligated to maintain confidentiality and data security.
Legal Compliance
When required by law or legal process
In response to valid law enforcement requests
To protect our legal rights
Business Transfers
In the event of a merger, acquisition, or sale of assets
In all cases, text messaging originator opt-in data and consent are excluded from sharing, except with authorized SMS delivery providers.
5. Data Security
We implement reasonable security measures, including:
Encryption of sensitive data in transit and at rest
Secure access controls and authentication systems
Regular security assessments
Employee training on data protection
Breach notification protocols in accordance with applicable laws
Secure backup and disaster recovery systems
While we strive to protect your personal information, no method of electronic transmission or storage is 100% secure.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
Analyze website traffic
Remember user preferences
Improve website functionality
Measure service effectiveness
You may control cookies through your browser settings. Disabling cookies may limit certain website features
7. Your Rights & Choices
You have the right to:
Access, update, or delete your personal information
Opt out of marketing emails via the unsubscribe link
Opt out of SMS messages by replying STOP
Withdraw consent at any time
Request information about how your data is processed
File a complaint with a supervisory authority if applicable
To exercise your rights, contact us below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. This policy applies only to information collected by Emerald Health PLLC.
9. Changes to This Privacy Policy
We may update this policy periodically. The most current version will always be available on our website with the updated effective date. Significant changes will be communicated via email or website notice.
10. Contact Us
If you have questions about this Privacy Policy, contact:
Emerald Health PLLC
Phone: 828-544-1018
Email: [email protected]
Website: www.emeraldhealthdpc.com
Privacy Policy
Effective Date: January 1, 2026
IMPORTANT NOTICE REGARDING TEXT
MESSAGING DATA
Emerald Health PLLC ("we," "us," or "our") does not share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.
1. Information We Collect
We collect the following types of information:
Personal Information
Name, email address, phone number, and physical address
Payment information when you make a purchase or request services
Opt-in records and timestamps for all communication channels (SMS, email, etc.)
Non-Personal Information
IP address, browser type, and device information
Website usage patterns and analytics
Cookies and similar tracking technologies
Customer Communication Information
Records of inquiries and service requests
Appointment details and preferences
Service history and feedback
2. How We Use Your Information
We use collected data for:
Providing and improving our services
Processing transactions and payments
Communicating with you about inquiries, appointments, and important updates
Enhancing website functionality and user experience
Ensuring security and fraud prevention
Maintaining records of communication preferences and consent
3. SMS Messaging & Compliance
Text Message Program Terms & Conditions
By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.
Opt-In & Consent
You will only receive messages if you have explicitly opted in
We maintain timestamped records of all opt-in actions
We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws
Opt-Out Instructions
You may cancel SMS notifications at any time by replying STOP
You will receive a final confirmation message
No further messages will be sent unless you re-opt in
Opt-out requests are processed within 24 hours
Message Frequency & Content
Message frequency varies based on your interactions with our practice
Messages relate directly to services you have requested
We do not send promotional content without specific consent
Help & Support
Reply HELP for assistance
Or contact us at: [email protected]
Customer support is available during regular business hours
Carrier Information
Standard message and data rates may apply
Carriers are not liable for delayed or undelivered messages
Supported carriers include AT&T, Verizon, T-Mobile, and most regional carriers
SMS Data Protection Statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors supporting essential services (such as customer service or SMS delivery), but text messaging originator opt-in data and consent will never be shared for marketing purposes.
We implement strict data protection measures to safeguard SMS opt-in information and consent records.
4. Information Sharing & Disclosure
We do not sell, rent, or trade personal information.
We may share information with:
Service Providers
Third-party vendors assisting in operations (e.g., payment processing, appointment scheduling)
SMS aggregators and providers solely for delivering messages you have consented to receive
All service providers are contractually obligated to maintain confidentiality and data security.
Legal Compliance
When required by law or legal process
In response to valid law enforcement requests
To protect our legal rights
Business Transfers
In the event of a merger, acquisition, or sale of assets
In all cases, text messaging originator opt-in data and consent are excluded from sharing, except with authorized SMS delivery providers.
5. Data Security
We implement reasonable security measures, including:
Encryption of sensitive data in transit and at rest
Secure access controls and authentication systems
Regular security assessments
Employee training on data protection
Breach notification protocols in accordance with applicable laws
Secure backup and disaster recovery systems
While we strive to protect your personal information, no method of electronic transmission or storage is 100% secure.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
Analyze website traffic
Remember user preferences
Improve website functionality
Measure service effectiveness
You may control cookies through your browser settings. Disabling cookies may limit certain website features
7. Your Rights & Choices
You have the right to:
Access, update, or delete your personal information
Opt out of marketing emails via the unsubscribe link
Opt out of SMS messages by replying STOP
Withdraw consent at any time
Request information about how your data is processed
File a complaint with a supervisory authority if applicable
To exercise your rights, contact us below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. This policy applies only to information collected by Emerald Health PLLC.
9. Changes to This Privacy Policy
We may update this policy periodically. The most current version will always be available on our website with the updated effective date. Significant changes will be communicated via email or website notice.
10. Contact Us
If you have questions about this Privacy Policy, contact:
Emerald Health PLLC
Phone: 828-544-1018
Email: [email protected]
Website: www.emeraldhealthdpc.com
© 2026 Emerald Health PLLC
© 2026 Emerald Health PLLC