Terms & Conditions
Effective Date: January 1, 2026
This website ("Site") is owned and operated by Emerald Health PLLC ("Company," "we," or "us"). By accessing or using this Site, you agree to be bound by these Terms of Service and our Privacy Policy.
SMS Program Terms & Conditions
By providing your mobile phone number to Emerald Health PLLC and selecting the applicable consent option, you agree to receive SMS (text) messages as described below.
1. Types of Messages
Emerald Health PLLC provides two categories of SMS communications:
A. Appointment & Service Communications (Transactional Messages)
If you provide your phone number for appointment or service purposes, you may receive messages related to:
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Appointment reminders
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Scheduling confirmations or updates
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Customer support communications
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Practice-related service notifications
Message frequency varies based on your appointment schedule and interactions with our practice.
B. Marketing & Promotional Communications (Optional)
If you separately opt in to receive marketing communications, you may receive messages related to:
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Practice announcements
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Special offers
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Educational updates
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Event invitations
Marketing message frequency varies. Marketing messages are sent only to individuals who have explicitly opted in.
2. Message & Data Rates
Message and data rates may apply for messages sent to you from us and to us from you. For questions about your text or data plan, please contact your wireless provider.
3. Opt-Out Instructions
You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. After sending STOP, you will receive confirmation of your unsubscribe status. Following confirmation, you will no longer receive SMS messages from us.
To receive assistance, reply HELP or contact us directly:
Emerald Health PLLC
305 4th Street SW
Hickory, NC
Phone: 828-544-1018
Email: [email protected]
Website: https://www.emeraldhealthdpc.com
4. Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages.
5. Age Requirement
You must be 18 years or older to participate in our SMS program.
6. Privacy Policy
For information regarding how we collect, use, and protect your information, please review our Privacy Policy at:
https://www.emeraldhealthdpc.com/privacy-policy
We comply with all applicable federal and state laws, including the Telephone Consumer Protection Act (TCPA) and CTIA messaging guidelines.
General Website Terms
All materials on this Site are the property of Emerald Health PLLC and are protected by applicable intellectual property laws. You may not reproduce, distribute, modify, transmit, or create derivative works from any content on this Site without prior written permission.
This Site may contain links to third-party websites. Emerald Health PLLC is not responsible for the content or practices of those third-party sites.
The information provided on this Site is for general informational purposes only and does not constitute medical advice. Use of this Site does not establish a physician-patient relationship.
All services and information are provided "as is" without warranties of any kind. Emerald Health PLLC shall not be liable for damages arising from your use of this Site.
Governing Law
These Terms of Service shall be governed by the laws of the State of North Carolina.
Changes to These Terms
We reserve the right to update these Terms at any time. The most current version will always be posted on this page with the revised effective date.